New Course: 【社会人としての教養】60分で学ぶITILⓇ4概要
【社会人としての教養】60分で学ぶITILⓇ4概要
- Description
時間が取れない人でも、60分で効率的にITILⓇ4の概要を学べます。
「組織内の活動を柔軟に連携させ、サイロ化を排除して価値を共創する仕組みづくり」
を、実感をもって理解していただくことをゴールに、
公式コア書籍だけでは伝わりづらい、
サービスマネジメントの主要概念
ITILⓇ4が提供するサービスマネジメントの4つの側面
サービスバリュー・システムの5つの構成要素の概要、それぞれの関連性、活用方法
を、豊富なコンサル実績(300社以上)を持つ講師が監修した、見やすい図とアニメーションで解説します。
当社が独自に作成した「マインドマップ虎の巻」を一緒にご覧いただければ、
よりITILⓇ4への理解が深めることができます!
What you’ll learn
- ITILⓇの概要、ITILⓇ4の目的を説明できる
- ITILⓇ4の全体像、サービスマネジメントの定義と主要概念を説明できる
- ITILⓇ4でサービスマネジメントを支える、4つの側面の概要とその貢献について理解できる
- ITILⓇ4の価値共創のための仕組みと、目指す活動のあり方が理解できる
Are there any course requirements or prerequisites?
- 必須条件は特にありません。お気軽にご受講ください。
- ※本コースはITILⓇ4 Foundation 認定試験対策講座ではございません。ITILⓇ4の全体像と概要を把握する目的で作成されております。
Who this course is for:
- ITILⓇ4に関心のある、すべての方
- ITILⓇ4の書籍を開いてみたものの、難しい用語や横文字が並んでいてイメージがわかなかった、全体像がつかめずに読み進められなかった方
- 業務改善のためにITILⓇ4が提供するベストプラクティス(成功事例)を取り入れたいと思っている方
- Instructor
株式会社 ヒルアビットITサービスマネジメントの導入支援とそれに関わる人材の育成を得意とする国内パイオニア
システム運用の現場にスポットライトを!!
我々はISO/IEC 20000認証コンサルティング国内トップシェア(35%、2025年9月現在)を誇り、PeopleCert社認定のITILⓇの教育事業機関(ATO)でもあるITコンサル会社です。
「For the HAPPINESS」
人間は大事な何かのためなら努力を惜しまず、頑張れます。
社会貢献はもちろんのこと、お客様、そして共に働く従業員とその家族の幸せのために、成長しつづけることをミッションに掲げています。
ITサービスマネジメントの基本理念と我々の培ってきた経験を活かし、ITサービス提供において最も重要な役割を担います。
In English:
Based on our unique know-how gained from training over 5,000 people, this easy-to-understand explanation covers the key concepts of service management, perspectives for navigating the VUCA era, and the thinking methods necessary for achieving DX in just 60 minutes! Includes a mind map.
Description
Even those with limited time can efficiently learn the overview of ITIL®4 in 60 minutes.
The goal is to help you truly understand the concept of "creating a system that flexibly links activities within an organization, eliminates silos, and co-creates value."
This training addresses aspects that are difficult to convey through official core textbooks alone, such as:
Key concepts of service management
The four aspects of service management provided by ITIL®4
An overview of the five components of the service value system, their relationships, and how to utilize them
These are explained with easy-to-understand diagrams and animations, supervised by an instructor with extensive consulting experience (over 300 companies).
By referring to our uniquely created "Mind Map Handbook" alongside this training,
you can deepen your understanding of ITIL®4 even further! What you’ll learn:
You will be able to explain the overview of ITIL® and the objectives of ITIL®4.
You will be able to explain the overall picture of ITIL®4, the definition of service management, and its key concepts.
You will understand the overview of the four aspects that support service management in ITIL®4 and their contributions.
You will understand the mechanism for value co-creation in ITIL®4 and the type of activities it aims to achieve.
Are there any course requirements or prerequisites?
There are no specific prerequisites. Please feel free to enroll.
*This course is not an ITIL®4 Foundation certification exam preparation course. It is designed to provide an overview and understanding of ITIL®4.
Who this course is for:
Anyone interested in ITIL®4
Those who have opened an ITIL®4 book but found it difficult to grasp the concepts due to the complex terminology and jargon, and were unable to read through it.
Those who want to incorporate the best practices (success stories) provided by ITIL®4 for business improvement.
Instructor
Hill a Bit Co., Ltd.
A domestic pioneer specializing in IT service management implementation support and related personnel training.
Bringing the spotlight to the system operation field!!
We are an IT consulting company boasting the top domestic market share (35%, as of September 2025) in ISO/IEC 20000 certification consulting, and are also a PeopleCert-certified ITIL® training organization (ATO).
"For the HAPPINESS"
Humans can spare no effort and strive for something important.
Our mission is to continue growing not only for the sake of social contribution, but also for the happiness of our customers, our employees, and their families.
Leveraging the fundamental principles of IT service management and our accumulated experience, we play the most crucial role in providing IT services.
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